General conditions of use of the Service

Introduction

The service provided by Lega Pallavolo Serie A Female Volleyball League - as defined below -, called "LVF TV", allows the use of: (i) a set of freely accessible multimedia contents; and (ii) a set of contents accessible on pay per view, subject to subscription, as better specified in article 2 below of these Terms and Conditions (the contents referred to in Romanino (ii), hereinafter the "Packages"). The use of the contents (the "Service") is offered, following registration to the Site, through an internet connection (provided by a third party operator) and the use of enabled devices (PC, Mobile, Tablet). The Service is provided by Lega Pallavolo Serie A Femminile, a consortium with registered office in Milan, Piazzale Gabrio Piola 14, VAT no. 03737140370 ("Lega Pallavolo Serie A Femminile"). These general conditions of use of the Service provided by Lega Pallavolo Serie A Female Volleyball League (the "General Conditions") regulate the use of the Service by you, so please read them and keep a copy.

1. Personal area

1.1. Personal Profile and Personal Area

By registering on the site www.lvftv.com (the "Site"), which you can do at any time, you can create and activate a personal profile (the "Personal Profile"), by entering the data required by the appropriate form. In the section of your Personal Profile, which you can access by clicking on your name once you have logged in, you can view and manage information relating to your position and your subscription (for example, your personal data, the type of package purchased, etc.).

It is understood that registration on the website www.lvftv.com is necessary for the use of the Service offered.

The processing of your personal data by Lega Pallavolo Serie A Female Volleyball League is explained in the privacy policy published on the website www.lvftv.com in the "Privacy" section, and will take place exclusively on the basis of the consent given by you at the time of your registration, as well as in the presence of a further appropriate legal basis.

1.2. Use of freely accessible content and purchase of Pay-per-view Packages

Once you have completed your registration on the Site, you can: (i) enjoy the contents freely accessible on it; and (ii) proceed to activate a specific Pay per view Package, which will be visible once the purchase phase is completed.

1.3. Enabled devices

In order to benefit from the Service provided by Lega Pallavolo Serie A Female you need to equip yourself with one of the enabled devices, such as PC, Tablet and Mobile. The detailed list of enabled devices and their registration rules are published on the website www.lvftv.com in the "FAQ" section.

1.4. Test

Make sure that the device(s) used comply with the requirements (indicated in paragraph 1.3 above, or in the FAQ section in the chapter "Supported devices") to receive the signal supplied by Lega Pallavolo Serie A Female.

Lega Pallavolo Serie A Femminile will not be in any way responsible for the non-use of the Services if it depends in whole or in part on the use of a device that is not enabled and/or not suitable to allow the use of the Services, or on the non-observance of the indications in article 5 of these Terms and Conditions.

2. Pay per view packages

The Service currently includes the following Packages, the costs and methods of purchase of which are made available in the "purchase" section of the Site:

• Series A1 pass: all matches of the Championship (Regular Season and PlayOff), Coppa Italia A1, Supercoppa and Lega Volley Summer Tour. Some matches may be blocked in certain territories: consult the match page in advance to check match availability.
• Series A2 pass: all Championship matches (Regular Season, Pool Promozione, Pool Salvezza, PlayOff Promozione), Coppa Italia A2 and Lega Volley Summer Tour.
• League pass: all Serie A1 pass and Serie A2 pass matches. Some matches may be blocked in certain territories: see the match page in advance to check match availability.

2.1. Types of subscription

LVF TV offers different types of subscription for the use of the Services:

• Monthly subscription: the monthly subscription involves the payment of the monthly sum foreseen for the specific Package, through the chosen payment instrument, and is automatically renewed upon expiry by withdrawing the same sum. You can cancel the automatic renewal of your subscription at any time through your Personal Profile. In this case, you will be able to continue to enjoy the content already purchased until the subscription expires.
• Seasonal subscription: the seasonal subscription involves the payment of the amount foreseen for the specific Package in a single solution, through the chosen payment instrument. With the season ticket the user will be able to enjoy the contents of the chosen Package until the end of the season (set for 31 July). The season ticket is automatically renewed upon expiry and will give access to all the contents of the Package chosen for the new season under the new conditions that will be communicated on the website at least 15 days before the end of the season. Within this deadline it will then be possible to cancel the automatic renewal. In this case, you will be able to continue to enjoy the contents already purchased until the expiry date of your subscription.

It is understood that the same provisions of these Terms and Conditions apply to the activation of a new Package, being the same to be considered a new product and additional to any Package already activated.

2.2. Communications

We will send you information relating to your account (e.g. changes to passwords or payment methods, confirmation messages, notifications, etc.) exclusively in electronic format by e-mail to the address you provided when you registered. For any need you may contact Women's Volleyball League Serie A at the e-mail address: supporto@lvftv.com.

3. Payments and purchases

3.1. How to purchase

The Packages can be purchased in the following ways:

• On-line in the dedicated section of the site

It is understood that the payment of the cost of the Package, through the methods described above, does not include either the cost of the enabled devices; nor the cost for data traffic, necessary to use the Service.

3.2. Payment method

When purchasing a Package on the Site, you will be asked to enter a valid payment method of your choice: (i) credit card; (ii) PayPal; (iii) specific method of purchase provided by the payment gateway.

With regard to the payment method (i), the application of the payment method chosen by you is subject to acceptance by the credit card issuer, as well as to the circumstance that the payment is successful and/or that the payment method has not been revoked. Otherwise, the Service will not be activated.

Please note that Lega Pallavolo Serie A Female does not collect any of your bank details. Instead, your bank details will only be communicated to Lega Pallavolo Serie A Women's Volleyball League's bank and Lega Pallavolo Serie A Women's Volleyball League's payment service provider during your purchase.

You can change the payment method with each new purchase.

3.3. Payment of the consideration

Following the procedure described above, you authorize us to charge you for the Package selected by you, in the manner provided for by the specific type of subscription chosen and described in Article 2.1. above of these Terms and Conditions. The fee for the type of package chosen will be payable by you in prepaid mode. It is understood that Lega Pallavolo Serie A Female Volleyball League may offer further Services from time to time, even for limited periods of time and at economic conditions different from those normally applied for the purchase of the Packages. The details of such offers will be advertised on the Site for the entire period in which it is possible to use the specific Service. Although not specifically provided for in such offers, the use of such Services is governed by these Terms and Conditions.

In the event that you have already activated a Package and you decide to add an additional and different Package, you will be charged for the new Package at the same time as you purchase it.

3.4. Invoicing

If the purchase will be made online, the Packages purchased by you, and the relevant subscription method, can be viewed in the "Personal Area". Furthermore, if requested by you exclusively as a natural person, you will receive the invoice for the purchase of the Packages, at the e-mail address indicated in the registration form.

4. Use of the Service

4.1. Terms of use

You agree to use the Service offered by LVF TV in accordance with the following rules of use:

i) For personal and family and domestic use, using truthful and verifiable data during registration. It is understood that it is not permitted to disseminate, communicate to the public and distribute the contents of the Service in public environments and premises and/or open to the public, either for commercial purposes or for profit.

ii) Exclusively through the access credentials obtained at the time of registration.

iii) Sharing or making the contents available on the network to other subjects, without the authorisation of the legitimate owner of the contents, is unlawful and Lega Pallavolo Serie A Femminile reserves the right to carry out the relative controls at any time and in any manner deemed appropriate.

iv) You may not use the Service for the purpose of reproducing, recording, distributing, communicating to the public, transmitting and/or modifying, manipulating, processing in any way and/or through any means the contents offered through the Service, it being understood that any use of the Service other than that established by these Terms and Conditions is prohibited, in relation to any text, image, sound, video, information and/or software made available to you through the Service.

v) You acknowledge and agree that the trademark "LVF TV", and any other distinguishing marks used by Lega Pallavolo Serie A Female in relation to the Service and all related industrial and/or intellectual property rights are the exclusive property of Lega Pallavolo Serie A Female and/or their respective owners and you do not obtain, as a result of your acceptance of these Terms and Conditions, or for any other reason, any rights in relation to them.

vi) You acknowledge and agree that all industrial and intellectual property rights relating to the Service and anything else related to the provision of the same by Lega Pallavolo Serie A Female, and all data, information, materials and other content - including but not limited to trademarks, text, drawings, graphics, photographs, software, videos, music, sounds - available with the Service, are owned or licensed exclusively by Lega Pallavolo Serie A Female. No right or license to them is granted to you. Lega Pallavolo Serie A Femminile grants you a personal, non-perpetual, non-exclusive, non-transferable, non-exclusive, royalty-free license to access the Service and enjoy the content offered through the Service under the conditions set forth in these Terms and Conditions. In the event of breach of the above obligation, you will be required to indemnify and hold Lega Pallavolo Serie A Femminile harmless from any loss, compensation, penalty, investigation costs, litigation and/or prejudicial consequences that Lega Pallavolo Serie A Femminile may incur as a result of such breach and/or from the violation by you of current national and international regulations on intellectual and/or industrial property rights, privacy and/or related rights.

vii) You will be responsible for any use of the Service also by third parties and/or minors who access the contents of the Service through your credentials. You will be solely responsible for your Personal Profile and the activities related to your account; you must also keep the access credentials acquired during registration confidential, to be used only in the family and domestic environment. In addition, you will be responsible for their illegal use by third parties even if they have taken them against your will, unless you can prove that you have taken all necessary precautions. Finally, in the event of theft of access credentials to your Personal Profile by third parties, you will be obliged to change your access credentials in the relevant section of the Personal Area.

viii) You may not develop audiovisual products or software applications based on any content that is offered through the Service and/or that make use of the same in any way.

ix) You may not use software, devices, scripts, robots, other manual or automatic means or processes to access, scrape, crawl, or reverse engineer the Site and its contents; or damage or interfere with the Site through the activity of or through the use of viruses (i.e. cancelbots, trojans), malicious code, counterfeit routing, e-mail address information or similar methods and technologies.

4.2. Controls, suspension of the Service, cancellation of the Personal Profile and contractual penalty for non-compliant use

We reserve the right to carry out checks at any time and in any manner we deem appropriate, during which you are obliged to cooperate.

In the event that you are found to have misused the Service, as contrary to the provisions of paragraph 4.1 above. In the presence of any violation, we may: (i) suspend the Service; or (ii) delete your Private Profile, whichever we deem appropriate in relation to the specific breach you have committed. You will, in any event, be notified of such action in such manner as we deem appropriate.

We also reserve the right to proceed with the suspension of the Service even in the case of refusal on your part to collaborate in order to allow us to carry out our checks.

Violation of the obligations undertaken pursuant to art. 4.1 above may result in the application of civil and criminal sanctions in accordance with the regulations applicable from time to time.

Without prejudice to the foregoing, in the event of violation of the provisions of art. 4.1, Lega Pallavolo Serie A Femminile reserves the right to request a penalty of up to € 3,000.00, for each violation, in addition to compensation for any further damage, expense or prejudice that Lega Pallavolo Serie A Femminile may suffer as a result of your conduct.

4.3. Interruption of Service

Lega Pallavolo Serie A Female can also interrupt the Service in order to carry out the necessary repair, maintenance, expansion or improvement of the Service itself. If such interruptions last for more than 2 (two) days, Lega Pallavolo Serie A Female will make available to you as soon as possible the replication of the content not displayed. Should a content be returned, Lega Pallavolo Serie A Femminile has the right, at its complete discretion and as an alternative, to reimburse you for the cost of the content not displayed or to allow you to use it on the new date.

Finally, Lega Pallavolo Serie A Femminile shall not be liable for interruptions and/or suspensions of the Service due to Force Majeure, meaning "Force Majeure" circumstances beyond the control of Lega Pallavolo Serie A Femminile such as, by way of example but not limited to, floods, earthquakes, fires and other natural disasters, as well as acts and/or omissions of telecommunication/connection or electricity service providers and in general of products and/or services provided by third parties.

The suspension of the Service for the reasons set out in this article 4.3. shall in no way be qualified as a breach of contract under the law and the provisions of these Terms and Conditions.

5. Technical requirements

By requesting activation of the Service provided by LVF TV, you accept, in order to be able to use the same, to be equipped with the necessary technological equipment and connection service for which any responsibility of Lega Pallavolo Serie A Female is excluded.

In addition to this, please remember that the costs of connection to the internet network are those linked to the operator used for connectivity. the contents will only be available on one device at a time. To access from another device it will be necessary to logout from the device in use, and log in again on the different other device; except for the possibility to open more pages of the same session from the same browser.

Lega Pallavolo Serie A Femminile reserves the right to modify at any time the list of compatible devices and any limitations relating to the same, according to the technological developments of the Service, devices and operating systems on the market, also by removing some of the previously enabled devices and/or operating systems, giving you adequate notice and publishing specific information on the website www.lvftv.com.

In no case shall the modification of compatible devices that should result in the impossibility to use the Service be qualified as a breach of contract within the meaning of the law and the provisions of these Terms and Conditions.

In particular, Women's Volleyball League Serie A reminds you that to enjoy the Service you must: (i) purchase a compatible device that complies with the technical requirements indicated in the FAQ section of the website www.lvftv.com; and (ii) equip yourself with internet access and connectivity service (e.g. ADSL, WI-FI, 4G) provided by a third party provider, ensuring that it is suitable to support and enable the use of the Services.

With regard to the quality of the Service, we remind you that Lega Pallavolo Serie A Female, not being responsible for the connectivity service, does not guarantee the quality of the Service from a technical point of view and is not responsible for the deterioration of the quality of the Service if this depends on:

• i. the use through an incompatible apparatus or an improper use of the apparatus;
• ii. a malfunction of the equipment; or
• iii. problems related to the connectivity service provided by third parties.

In addition, Lega Pallavolo Serie A Female is not responsible for a deterioration in the quality of the Service due to Force Majeure.

You agree to make any updates to the player and/or multimedia content playback programs, and acknowledge that such updates may be necessary to ensure the functionality of the Service.

6. Customer service

In the "FAQ" section of the website www.lvftv.com you can consult frequently asked questions about the Service offered. In addition, you may at any time request assistance, support, and send reports via chat or to the e-mail indicated in art. 2.2. of these Terms and Conditions.

7. Changes to the Service offered and the Terms and Conditions

We reserve the right, in order to improve the Service offered, to interrupt the distribution of certain content, to modify or reduce the number of hours of transmission of each content and/or to interrupt viewing.

Lega Pallavolo Serie A Female Volleyball League may also periodically update the prices, technical requirements referred to in Article 5 of these Terms and Conditions, as well as these Terms and Conditions themselves, in the event of legislative, regulatory changes, organisational, administrative, technical requirements, modification or modernisation of the technical solutions for the provision of the Service, technological or IT developments, and/or in the presence of events, of a particular or general nature, that are relevant to the contractual performance.

In this case you will be informed in detail of the changes and the reasons that led to this choice.

Should changes to the Service or to these Terms and Conditions have a significant impact on the quality and/or quality of the content contained in one of the Packages purchased by you, from the moment of communication you may withdraw from the purchase of the specific Package in the manner expressed in Article 8 of these Terms and Conditions.

8. Cancellation of the Personal Profile, withdrawal from the purchase of a Package and termination of the contract

8.1. Cancellation of Personal Profile

You can request at any time the total cancellation of your Personal Profile from the Site, by contacting the live chat service or via the e-mail indicated in art. 2.2 of these Terms and Conditions. The cancellation of the Personal Profile implies the loss of any data referred to it and of any subscription subscribed through it. Therefore, you will lose both the possibility to access the Site and the possibility to enjoy the contents on it, including any activated Packages, even if the subscription to them is not expired at the time of cancellation of the Personal Profile.

8.2. Withdrawal from the purchase of a Package

You may exercise the right of withdrawal "of repentance" from the purchase of a monthly or seasonal subscription package, pursuant to art. 52 of Legislative Decree no. 206/2005 (the "Consumer Code"), within 14 calendar days from the time when the purchase phase itself is completed. Withdrawal must be made by means of a request sent by e-mail to supporto@lvftv.com.

Following the withdrawal, you will receive a refund of the full price paid for the specific Package, through the payment method selected on the Site, without incurring any further expenses resulting from this refund. It is understood that, since pursuant to article 59, paragraph 1, letter (o) of the Consumer Code, the Service consists of digital content accessed through a non-material medium, you AGREE AND AGREE that if you have to enjoy even a single content - even partially - present in the Package purchased, you MAY NOW EXERCISE THE RIGHT OF WITHDRAWAL "of repentance" despite the failure to expire the aforementioned term of 14 days, referred to in article 52 of the Consumer Code.

You may also withdraw from the purchase of a Package in the cases referred to in Article 7 of these Terms and Conditions. In this case, you may exercise your right of withdrawal within 8 calendar days from the date of communication of the changes made to the Service or to these Terms and Conditions.

In this second case, if the Package purchased includes a variety of contents, you may receive a refund equivalent to the value of the contents that have not yet been used at the time of withdrawal.

It is understood that, in the event that you also benefit from even a single content - even partially - present in the purchased Package, you CANNOT EXERCISE THE RIGHT OF WITHDRAWAL, even if the aforementioned 8-day period has not yet expired, since the use of a content implies acceptance of the changes made by Lega Pallavolo Serie A Female to the Service.

8.3. Termination of contract

Without prejudice to the above, and without prejudice to any other hypothesis of termination provided for by law or by the specific Package purchased, we shall have the right to terminate this contract, pursuant to Article 1456 of the Italian Civil Code, in the event of violation of the provisions of Article 4.1 above.

9. Applicable law

These Terms and Conditions are governed by Italian law.

DISCLAIMER: this page has been auto-translated in english. For legal purposes, the only valid document is the Italian version of it